Privacy Policy

This Privacy Policy applies to SNL Innovations Pvt. Ltd., trading as Innofarms ("we", "us", or "our"). We are incorporated in India and our registered office is at J 419-420, RIICO Industrial Area, Jaipur, Rajasthan — 302017, India.

We manufacture mobile fruit processing machinery, aseptic pulping units, industrial dehydrators, and juice extraction equipment. This website (innofarms.co.in) is our primary online presence.

We collect information in the following ways:

a) Contact Form Submissions

When you fill out our contact form, we collect: your name, email address, phone number, company/organisation name, location, a description of your requirement or message, and your stated area of interest (e.g. purchasing machinery, partnership). We also record the approximate timeline and scale you describe.

b) Usage Data (Analytics)

We use Google Analytics 4 (via Google Tag Manager) to collect anonymised data about how visitors use our website, including pages visited, time spent, device type, and geographic region. This data does not identify you personally.

c) Cookies

We use cookies to improve your experience. Cookie preferences are managed through our consent banner powered by CookieYes. You can change your preferences at any time by clicking the cookie settings link in the footer.

We use the information we collect to:

• Respond to your enquiries about our machinery or services
• Send you quotations or product brochures you request
• Understand website usage and improve our content
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We process your personal data on the following bases under applicable law:

• Consent — for analytics cookies (you may withdraw at any time)
• Legitimate interest — to respond to business enquiries you initiate
• Legal obligation — where required by Indian law

Contact form submissions are stored securely in Supabase, a cloud database service. Data is encrypted in transit (TLS) and at rest. Access is restricted to authorised Innofarms personnel only.

Email notifications for new enquiries are sent via EmailJS. Email contents are not retained by EmailJS beyond delivery.

We retain contact records for up to 3 years for business purposes, unless you request earlier deletion.

Our website uses the following third-party services, each governed by their own privacy policies:

• Google Analytics & Google Tag Manager — website analytics. Google Privacy Policy
• CookieYes — cookie consent management. CookieYes Privacy Policy
• Supabase — database and backend infrastructure. Supabase Privacy Policy
• EmailJS — email delivery for form submissions. EmailJS Privacy Policy

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for analytics at any time via the cookie settings
• Object to processing based on legitimate interest

To exercise any of these rights, email us at astha@innofarms.co.in. We will respond within 30 days.

We use the following categories of cookies:

• Strictly necessary — required for the website to function (cannot be disabled)
• Analytics — Google Analytics, to understand traffic (requires your consent)
• Preferences — to remember your cookie consent choice (CookieYes)

You can manage your cookie preferences at any time through the cookie consent banner that appears on your first visit, or by contacting us.

Our website is directed at businesses and professionals. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us immediately.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. Continued use of the website after changes constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact: